fix(aihr): align fallback scoring with BRD dimensions

backend/ruoyi-modules/ruoyi-aihr/src/main/java/org/dromara/aihr/service/AihrPracticeSeedService.java

@@ -717,18 +717,19 @@ public class AihrPracticeSeedService {
     }
 
     private PracticeResult seedPracticeResult(ActiveSession activeSession, ScenarioSeed scenario) {
-        int compliance = scoreValue(scenario.scores(), "合规", scenario.total());
-        int communication = scoreValue(scenario.scores(), "沟通", scenario.total());
-        int emotion = scoreValue(scenario.scores(), "情绪", scenario.total());
-        int marketing = scoreValue(scenario.scores(), "营销", scenario.total());
-        Integer response = responseTimelinessScore(activeSession);
+        int taskCompletion = scoreValue(scenario.scores(), "任务完成度", scenario.total());
+        int standardization = scoreValue(scenario.scores(), "话术规范性", taskCompletion);
+        int emotion = scoreValue(scenario.scores(), "情绪管理能力", scenario.total());
+        int marketing = scoreValue(scenario.scores(), "增值转化潜力", scenario.total());
+        Integer response = scoreValue(scenario.scores(), "响应时效");
+        response = response == null ? responseTimelinessScore(activeSession) : response;
         int total = response == null
             ? scenario.total()
-            : weightedPracticeScore(compliance, average(compliance, communication), emotion, response, marketing);
+            : weightedPracticeScore(taskCompletion, standardization, emotion, response, marketing);
         return new PracticeResult(
             total,
-            brdDimensions(compliance, average(compliance, communication), emotion, response, marketing),
-            scenario.rewrite(), scenario.summary(), compliance, communication, compliance, response,
+            brdDimensions(taskCompletion, standardization, emotion, response, marketing),
+            scenario.rewrite(), scenario.summary(), standardization, standardization, taskCompletion, response,
             averageResponseLatencyMs(activeSession)
         );
     }
@@ -3957,10 +3958,11 @@ public class AihrPracticeSeedService {
     private List<DimensionResponse> defaultScores(String scenarioCode) {
         boolean feeScenario = !isBlank(scenarioCode) && scenarioCode.contains("fee");
         return List.of(
-            new DimensionResponse("合规", feeScenario ? 82 : 84, "SOP关键点覆盖"),
-            new DimensionResponse("沟通", 84, "承诺与表达清晰度"),
-            new DimensionResponse("情绪", 82, "安抚与承接能力"),
-            new DimensionResponse("营销", feeScenario ? 80 : 76, "政策解释与办理引导")
+            new DimensionResponse("任务完成度", feeScenario ? 82 : 84, "SOP关键点覆盖；训练回退代理"),
+            new DimensionResponse("话术规范性", 84, "承诺与表达清晰度；训练回退代理"),
+            new DimensionResponse("情绪管理能力", 82, "安抚与承接能力；训练回退代理"),
+            new DimensionResponse("响应时效", "待采集", "无真实回合耗时证据时不回填"),
+            new DimensionResponse("增值转化潜力", feeScenario ? 80 : 76, "政策解释与办理引导；训练回退代理")
         );
     }
 
@@ -3998,10 +4000,11 @@ public class AihrPracticeSeedService {
                 )
             ),
             List.of(
-                new DimensionResponse("合规", 84, "有升级路径"),
-                new DimensionResponse("沟通", 88, "承诺清楚"),
-                new DimensionResponse("情绪", 82, "先承接诉求"),
-                new DimensionResponse("错题", "1条", "补费用争议")
+                new DimensionResponse("任务完成度", 84, "有升级路径；训练回退代理"),
+                new DimensionResponse("话术规范性", 86, "承诺清楚；训练回退代理"),
+                new DimensionResponse("情绪管理能力", 82, "先承接诉求"),
+                new DimensionResponse("响应时效", "待采集", "无真实回合耗时证据时不回填"),
+                new DimensionResponse("增值转化潜力", 76, "训练回退代理")
             ),
             86,
             "建议表达为：“我先确认责任人和到场时间，10 分钟内回复您；如果今天无法完成，我同步主管给您替代方案和下一次反馈时间。”",
@@ -4032,10 +4035,11 @@ public class AihrPracticeSeedService {
                 )
             ),
             List.of(
-                new DimensionResponse("合规", 80, "复核明确"),
-                new DimensionResponse("沟通", 83, "拆分得当"),
-                new DimensionResponse("情绪", 78, "安抚一般"),
-                new DimensionResponse("错题", "2条", "补开场安抚")
+                new DimensionResponse("任务完成度", 80, "复核明确；训练回退代理"),
+                new DimensionResponse("话术规范性", 82, "拆分得当；训练回退代理"),
+                new DimensionResponse("情绪管理能力", 78, "安抚一般"),
+                new DimensionResponse("响应时效", "待采集", "无真实回合耗时证据时不回填"),
+                new DimensionResponse("增值转化潜力", 80, "训练回退代理")
             ),
             81,
             "建议先承接情绪：“您觉得服务不到位，我先把问题负责跟到底。”再说明缴费和整改并行，最后给出主管复核与反馈时间。",

backend/ruoyi-modules/ruoyi-aihr/src/test/java/org/dromara/aihr/service/AihrPracticeSeedServiceTest.java

@@ -2,6 +2,7 @@ package org.dromara.aihr.service;
 
 import com.fasterxml.jackson.databind.ObjectMapper;
 import org.dromara.aihr.domain.AihrPracticeDto.CompetencyResponse;
+import org.dromara.aihr.domain.AihrPracticeDto.DimensionResponse;
 import org.dromara.aihr.domain.AihrPracticeDto.FinishRequest;
 import org.dromara.aihr.domain.AihrPracticeDto.PracticeAssignmentRequest;
 import org.dromara.aihr.domain.AihrPracticeDto.ReviewAdviceRequest;
@@ -131,6 +132,20 @@ public class AihrPracticeSeedServiceTest {
         assertTrue(result.isEmpty());
     }
 
+    @Test
+    @SuppressWarnings("unchecked")
+    public void seedFallbackScoresUseBrdFiveDimensions() throws Exception {
+        AihrPracticeSeedService service = new AihrPracticeSeedService(new ObjectMapper(), null, null, null);
+        Method method = AihrPracticeSeedService.class.getDeclaredMethod("defaultScores", String.class);
+        method.setAccessible(true);
+
+        List<DimensionResponse> scores = (List<DimensionResponse>) method.invoke(service, "fee-collection");
+
+        assertEquals(List.of("任务完成度", "话术规范性", "情绪管理能力", "响应时效", "增值转化潜力"),
+            scores.stream().map(DimensionResponse::label).toList());
+        assertEquals("待采集", scores.get(3).value());
+    }
+
     @Test
     public void supervisorAssignmentSourceIsServerOwned() throws Exception {
         String source = Files.readString(Path.of("src/main/java/org/dromara/aihr/service/AihrPracticeSeedService.java"));