docs(release): record August 1 production evidence

2026-07-30 22:54:06 +08:00
parent 3ac39df0eb
commit 8278c9d479
3 changed files with 179 additions and 2 deletions
@@ -69,8 +69,8 @@
      "publishable": false,
      "sourceRefs": ["INT-PIPE-01:公共管道与业主改管案例", "INT-EMERGENCY-01:漏水倒灌应急案例", "INT-CROSS-01:渗水权责案例"],
      "sourceSufficiency": "NEEDS_FORMAL_POLICY",
-      "proposedRiskLevel": "常规",
-      "requiredReviewers": ["客服负责人", "品质负责人"],
+      "proposedRiskLevel": "高风险",
+      "requiredReviewers": ["客服负责人", "品质负责人", "独立复核人"],
      "reviewChecklist": ["补充报事报修与管线权责制度及版本", "确认主管、支管和业主改管的核验边界", "确认应急止损、转办和反馈节点", "审核脱敏话术与评分标准"],
      "scenarioDraft": {
        "id": "lc-pipe-leak-responsibility-intake",
@@ -0,0 +1,73 @@
+{
+  "schemaVersion": "1.0",
+  "releaseTarget": "2026-08-01",
+  "tenantId": "000000",
+  "observedAt": "2026-07-30T22:43:00+08:00",
+  "observationMethod": "authenticated production mobile submission, role-scoped management-console handling, and production database read-only aggregate",
+  "dataBoundary": "No phone number, sender identity, handler identity, credential, token, feedback body, or reply body is recorded.",
+  "result": "5/5 controlled records reached the intended channel and received exactly one formal reply.",
+  "commonAssertions": {
+    "minimumActiveHandlers": 2,
+    "boundHandlerSawOnlyOwnChannel": true,
+    "crossChannelRecordsVisible": 0,
+    "postReplyAction": "VIEW_ONLY",
+    "replyOverwriteControl": "UI no longer offers reply after success; service contract rejects a different second reply with conflict."
+  },
+  "channels": [
+    {
+      "roleKey": "direct_president",
+      "channelCode": "PRESIDENT",
+      "activeHandlerCount": 2,
+      "controlledRecordCount": 1,
+      "recordsVisibleToBoundHandler": 1,
+      "repliedRecordCount": 1,
+      "anonymousRecordCount": 1,
+      "createdAt": "2026-07-30T22:30:00+08:00",
+      "repliedAt": "2026-07-30T22:41:57+08:00"
+    },
+    {
+      "roleKey": "direct_finance",
+      "channelCode": "FINANCE",
+      "activeHandlerCount": 2,
+      "controlledRecordCount": 1,
+      "recordsVisibleToBoundHandler": 1,
+      "repliedRecordCount": 1,
+      "anonymousRecordCount": 0,
+      "createdAt": "2026-07-30T22:30:14+08:00",
+      "repliedAt": "2026-07-30T22:41:16+08:00"
+    },
+    {
+      "roleKey": "direct_hr",
+      "channelCode": "HR",
+      "activeHandlerCount": 2,
+      "controlledRecordCount": 1,
+      "recordsVisibleToBoundHandler": 1,
+      "repliedRecordCount": 1,
+      "anonymousRecordCount": 0,
+      "createdAt": "2026-07-30T22:30:20+08:00",
+      "repliedAt": "2026-07-30T22:33:28+08:00"
+    },
+    {
+      "roleKey": "direct_audit",
+      "channelCode": "AUDIT",
+      "activeHandlerCount": 2,
+      "controlledRecordCount": 1,
+      "recordsVisibleToBoundHandler": 1,
+      "repliedRecordCount": 1,
+      "anonymousRecordCount": 1,
+      "createdAt": "2026-07-30T22:30:26+08:00",
+      "repliedAt": "2026-07-30T22:31:59+08:00"
+    },
+    {
+      "roleKey": "direct_operations",
+      "channelCode": "OPERATIONS",
+      "activeHandlerCount": 2,
+      "controlledRecordCount": 1,
+      "recordsVisibleToBoundHandler": 1,
+      "repliedRecordCount": 1,
+      "anonymousRecordCount": 0,
+      "createdAt": "2026-07-30T22:30:33+08:00",
+      "repliedAt": "2026-07-30T22:42:30+08:00"
+    }
+  ]
+}
@@ -0,0 +1,104 @@
+{
+  "schemaVersion": "1.0",
+  "releaseTarget": "2026-08-01",
+  "tenantId": "000000",
+  "observedAt": "2026-07-30T22:12:00+08:00",
+  "observationMethod": "production database read-only snapshot after authenticated management-console review",
+  "dataBoundary": "Reviewer identities remain in the production audit columns and are intentionally omitted from this repository evidence.",
+  "result": "5/5 scenarios published and enabled; all first reviews present; all four high-risk scenarios have independent second reviews.",
+  "scenarios": [
+    {
+      "candidateId": "LC-AUG1-SC-001",
+      "scenarioCode": "lc-pipe-leak-responsibility-intake",
+      "contentVersion": "v1.1",
+      "contentHash": "81246cfeac7ab57b3e0fb67bcda555629fc0ca20f7f96e4c644c81fa15bed1a6",
+      "enabled": true,
+      "reviewStatus": "已发布",
+      "riskLevel": "高风险",
+      "firstReviewPresent": true,
+      "firstReviewedAt": "2026-07-30T22:05:56+08:00",
+      "secondReviewPresent": true,
+      "secondReviewerIndependent": true,
+      "secondReviewedAt": "2026-07-30T22:07:35+08:00",
+      "sourceRefs": [
+        "YCWY-WI-JTYW-ZZKF02:knowledge-attachment-1884",
+        "YCWY-WI-JTYW-ZZKF03:knowledge-attachment-1885",
+        "NANJING-PROPERTY-CONTRACT-DEMO:knowledge-attachment-1990"
+      ]
+    },
+    {
+      "candidateId": "LC-AUG1-SC-002",
+      "scenarioCode": "lc-fee-dispute-explanation",
+      "contentVersion": "v1.1",
+      "contentHash": "be90b522d71915f6f659f79ad24cece979606467bdca1d09610ccb8db701a953",
+      "enabled": true,
+      "reviewStatus": "已发布",
+      "riskLevel": "高风险",
+      "firstReviewPresent": true,
+      "firstReviewedAt": "2026-07-30T22:06:12+08:00",
+      "secondReviewPresent": true,
+      "secondReviewerIndependent": true,
+      "secondReviewedAt": "2026-07-30T22:07:46+08:00",
+      "sourceRefs": [
+        "YCWY-WI-JTYW-ZZKF03:knowledge-attachment-1885",
+        "YCWY-LA-MANUAL-20220928:knowledge-attachment-1984",
+        "NANJING-PROPERTY-CONTRACT-DEMO:knowledge-attachment-1990"
+      ]
+    },
+    {
+      "candidateId": "LC-AUG1-SC-003",
+      "scenarioCode": "lc-repair-delay-followup",
+      "contentVersion": "v1.1",
+      "contentHash": "61aa3dee32ca77bc1b17c64fa44e25ae5a5739a822e927dbab87231dd50e3422",
+      "enabled": true,
+      "reviewStatus": "已发布",
+      "riskLevel": "常规",
+      "firstReviewPresent": true,
+      "firstReviewedAt": "2026-07-30T22:05:41+08:00",
+      "secondReviewPresent": false,
+      "secondReviewerIndependent": false,
+      "secondReviewedAt": null,
+      "sourceRefs": [
+        "YCWY-WI-JTYW-ZZKF02:knowledge-attachment-1884",
+        "YCWY-WI-JTYW-ZZKF01:knowledge-attachment-1883"
+      ]
+    },
+    {
+      "candidateId": "LC-AUG1-SC-004",
+      "scenarioCode": "lc-emotional-parking-complaint",
+      "contentVersion": "v1.1",
+      "contentHash": "f4dfa1d2cd905845a14771da41d30444b39b9cf3fbf215ece054efdf9242263e",
+      "enabled": true,
+      "reviewStatus": "已发布",
+      "riskLevel": "高风险",
+      "firstReviewPresent": true,
+      "firstReviewedAt": "2026-07-30T22:06:24+08:00",
+      "secondReviewPresent": true,
+      "secondReviewerIndependent": true,
+      "secondReviewedAt": "2026-07-30T22:08:01+08:00",
+      "sourceRefs": [
+        "YCWY-WI-JTYW-ZZAQ04:knowledge-attachment-1932",
+        "YCWY-WI-JTYW-ZZKF03:knowledge-attachment-1885"
+      ]
+    },
+    {
+      "candidateId": "LC-AUG1-SC-005",
+      "scenarioCode": "lc-fee-and-remediation-parallel",
+      "contentVersion": "v1.1",
+      "contentHash": "9240f4f1a0bb73ce15634f6a0fda698ae626f621e6d26627c97952f34599d2ea",
+      "enabled": true,
+      "reviewStatus": "已发布",
+      "riskLevel": "高风险",
+      "firstReviewPresent": true,
+      "firstReviewedAt": "2026-07-30T22:06:39+08:00",
+      "secondReviewPresent": true,
+      "secondReviewerIndependent": true,
+      "secondReviewedAt": "2026-07-30T22:08:11+08:00",
+      "sourceRefs": [
+        "YCWY-WI-JTYW-ZZKF01:knowledge-attachment-1883",
+        "YCWY-WI-JTYW-ZZKF03:knowledge-attachment-1885",
+        "NANJING-PROPERTY-CONTRACT-DEMO:knowledge-attachment-1990"
+      ]
+    }
+  ]
+}