fix(aihr): align practice scoring with BRD five dimensions
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@@ -32,6 +32,9 @@ CREATE TABLE IF NOT EXISTS `aihr_practice_session` (
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`scenario_name` varchar(100) DEFAULT NULL COMMENT '场景名称',
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`mode` varchar(30) DEFAULT 'text' COMMENT '训练模式',
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`total_score` int DEFAULT NULL COMMENT '总分',
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`dim_task_completion` int DEFAULT NULL COMMENT '任务完成度分',
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`dim_response_timeliness` int DEFAULT NULL COMMENT '响应时效分',
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`response_latency_ms` int DEFAULT NULL COMMENT '平均陪练响应时长毫秒',
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`dim_compliance` int DEFAULT NULL COMMENT '合规分',
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`dim_emotion` int DEFAULT NULL COMMENT '情绪分',
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`dim_communication` int DEFAULT NULL COMMENT '沟通分',
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@@ -354,7 +357,7 @@ SELECT
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CONCAT(`scenario_name`, ' Rubric'),
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'v1',
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1,
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'生活顾问试点四维评分标准',
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'生活顾问试点五维评分标准',
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NOW(),
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NOW()
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FROM `aihr_practice_scenario`
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@@ -373,11 +376,7 @@ SELECT
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r.`rubric_code`,
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d.`dimension_code`,
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d.`dimension_name`,
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CASE
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WHEN s.`scenario_type` = '催费/停车费' AND d.`dimension_code` = 'compliance' THEN 0.30
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WHEN s.`scenario_type` = '催费/停车费' AND d.`dimension_code` = 'marketing' THEN 0.20
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ELSE d.`weight`
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END,
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d.`weight`,
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d.`description`,
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d.`sort_order`,
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NOW(),
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@@ -386,10 +385,11 @@ FROM `aihr_practice_rubric` r
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JOIN `aihr_practice_scenario` s
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ON s.`tenant_id` = r.`tenant_id` AND s.`scenario_code` = r.`scenario_code`
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JOIN (
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SELECT 'compliance' AS `dimension_code`, '合规' AS `dimension_name`, 0.35 AS `weight`, 'SOP关键点、权限边界、承诺口径' AS `description`, 10 AS `sort_order`
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UNION ALL SELECT 'communication', '沟通', 0.25, '诉求确认、信息结构、反馈节点', 20
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UNION ALL SELECT 'emotion', '情绪', 0.25, '共情承接、降温、信任恢复', 30
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UNION ALL SELECT 'marketing', '营销', 0.15, '收费季转化、政策解释、办理引导', 40
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SELECT 'task_completion' AS `dimension_code`, '任务完成度' AS `dimension_name`, 0.40 AS `weight`, '问题解决有效性、工单闭环率、首解率、SOP关键点执行率' AS `description`, 10 AS `sort_order`
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UNION ALL SELECT 'standardization', '话术规范性', 0.25, '流程完整性、法规引用准确性、沟通合规、用语专业度', 20
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UNION ALL SELECT 'emotion', '情绪管理能力', 0.20, '共情、语速语气控制、业主情绪引导安抚有效性', 30
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UNION ALL SELECT 'response_timeliness', '响应时效', 0.10, '首响时长、处理周期、跟进频率', 40
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UNION ALL SELECT 'marketing', '增值转化潜力', 0.05, '活动引导、产品推介时机与成功率', 50
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) d
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WHERE r.`tenant_id` = '000000'
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ON DUPLICATE KEY UPDATE
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@@ -0,0 +1,100 @@
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-- AIHR 对练五维评分迁移（MySQL 8.x）
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-- 补齐会话结构与生活顾问试点 Rubric，不写入训练业务数据；可重复执行。
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SET @aihr_practice_table_exists := (
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SELECT COUNT(*)
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FROM information_schema.TABLES
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WHERE TABLE_SCHEMA = DATABASE()
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AND TABLE_NAME = 'aihr_practice_session'
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);
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SET @aihr_task_completion_exists := (
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SELECT COUNT(*)
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FROM information_schema.COLUMNS
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WHERE TABLE_SCHEMA = DATABASE()
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AND TABLE_NAME = 'aihr_practice_session'
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AND COLUMN_NAME = 'dim_task_completion'
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);
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SET @aihr_task_completion_ddl := IF(
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@aihr_practice_table_exists = 1 AND @aihr_task_completion_exists = 0,
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'ALTER TABLE aihr_practice_session ADD COLUMN `dim_task_completion` int DEFAULT NULL COMMENT ''任务完成度分'' AFTER `total_score`',
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'SELECT 1'
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);
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PREPARE aihr_task_completion_stmt FROM @aihr_task_completion_ddl;
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EXECUTE aihr_task_completion_stmt;
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DEALLOCATE PREPARE aihr_task_completion_stmt;
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SET @aihr_response_timeliness_exists := (
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SELECT COUNT(*)
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FROM information_schema.COLUMNS
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WHERE TABLE_SCHEMA = DATABASE()
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AND TABLE_NAME = 'aihr_practice_session'
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AND COLUMN_NAME = 'dim_response_timeliness'
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);
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SET @aihr_response_timeliness_ddl := IF(
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@aihr_practice_table_exists = 1 AND @aihr_response_timeliness_exists = 0,
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'ALTER TABLE aihr_practice_session ADD COLUMN `dim_response_timeliness` int DEFAULT NULL COMMENT ''响应时效分'' AFTER `dim_task_completion`',
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'SELECT 1'
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);
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PREPARE aihr_response_timeliness_stmt FROM @aihr_response_timeliness_ddl;
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EXECUTE aihr_response_timeliness_stmt;
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DEALLOCATE PREPARE aihr_response_timeliness_stmt;
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SET @aihr_response_latency_exists := (
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SELECT COUNT(*)
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FROM information_schema.COLUMNS
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WHERE TABLE_SCHEMA = DATABASE()
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AND TABLE_NAME = 'aihr_practice_session'
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AND COLUMN_NAME = 'response_latency_ms'
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);
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SET @aihr_response_latency_ddl := IF(
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@aihr_practice_table_exists = 1 AND @aihr_response_latency_exists = 0,
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'ALTER TABLE aihr_practice_session ADD COLUMN `response_latency_ms` int DEFAULT NULL COMMENT ''平均陪练响应时长毫秒'' AFTER `dim_response_timeliness`',
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'SELECT 1'
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);
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PREPARE aihr_response_latency_stmt FROM @aihr_response_latency_ddl;
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EXECUTE aihr_response_latency_stmt;
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DEALLOCATE PREPARE aihr_response_latency_stmt;
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CREATE TEMPORARY TABLE IF NOT EXISTS aihr_brd_rubric_codes (
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tenant_id varchar(20) NOT NULL,
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rubric_code varchar(100) NOT NULL,
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PRIMARY KEY (tenant_id, rubric_code)
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) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_0900_ai_ci;
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DELETE FROM aihr_brd_rubric_codes;
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INSERT INTO aihr_brd_rubric_codes (tenant_id, rubric_code)
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SELECT r.tenant_id, r.rubric_code
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FROM aihr_practice_rubric r
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JOIN aihr_practice_scenario s
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ON s.tenant_id = r.tenant_id AND s.scenario_code = r.scenario_code
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JOIN (
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SELECT tenant_id, rubric_code
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FROM aihr_practice_rubric_dimension
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WHERE dimension_code IN ('compliance', 'communication', 'emotion', 'marketing')
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GROUP BY tenant_id, rubric_code
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HAVING COUNT(*) = 4
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) old_dimensions
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ON old_dimensions.tenant_id = r.tenant_id AND old_dimensions.rubric_code = r.rubric_code
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WHERE r.tenant_id = '000000'
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AND s.position = '生活顾问';
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DELETE d
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FROM aihr_practice_rubric_dimension d
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JOIN aihr_brd_rubric_codes r
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ON r.tenant_id = d.tenant_id AND r.rubric_code = d.rubric_code;
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INSERT INTO aihr_practice_rubric_dimension
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(tenant_id, rubric_code, dimension_code, dimension_name, weight, description, sort_order, create_time, update_time)
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SELECT r.tenant_id, r.rubric_code, d.dimension_code, d.dimension_name, d.weight, d.description, d.sort_order, NOW(), NOW()
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FROM aihr_brd_rubric_codes r
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JOIN (
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SELECT 'task_completion' AS dimension_code, '任务完成度' AS dimension_name, 0.40 AS weight, '问题解决有效性、工单闭环率、首解率、SOP关键点执行率' AS description, 10 AS sort_order
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UNION ALL SELECT 'standardization', '话术规范性', 0.25, '流程完整性、法规引用准确性、沟通合规、用语专业度', 20
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UNION ALL SELECT 'emotion', '情绪管理能力', 0.20, '共情、语速语气控制、业主情绪引导安抚有效性', 30
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UNION ALL SELECT 'response_timeliness', '响应时效', 0.10, '首响时长、处理周期、跟进频率', 40
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UNION ALL SELECT 'marketing', '增值转化潜力', 0.05, '活动引导、产品推介时机与成功率', 50
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) d;
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DROP TEMPORARY TABLE IF EXISTS aihr_brd_rubric_codes;
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