feat(aihr): harden M0-M2 mobile training flows

mobile-uni/src/pages/auth/login/index.vue

@@ -233,8 +233,7 @@ const login = async () => {
       method: 'POST',
       data: {
         phonenumber: value,
-        smsCode: formData.smsCode.trim(),
-        tenantId: '000000'
+        smsCode: formData.smsCode.trim()
       },
       auth: false
     });

mobile-uni/src/pages/user/broadcast/detail.vue

@@ -126,6 +126,6 @@ onLoad((options) => {
 .message-time { color: var(--muted); font-size: 12px; }
 .message-content { overflow-wrap: anywhere; color: var(--ink); font-size: 15px; line-height: 1.8; white-space: pre-wrap; }
 .detail-actions { display: grid; gap: 8px; margin-top: 8px; padding-top: 16px; border-top: 1px solid var(--employee-line, #ebedf0); }
-.ask-message-button { width: 100%; min-height: 46px; border-radius: 14px; background: var(--employee-primary, #e60012); color: #fff; font-size: 15px; font-weight: 800; }
+.ask-message-button { display: flex; width: 100%; min-height: 46px; align-items: center; justify-content: center; padding: 0; border-radius: 14px; background: var(--employee-primary, #e60012); color: #fff; font-size: 15px; font-weight: 800; line-height: 1; }
 .ask-message-note { color: var(--muted); font-size: 12px; line-height: 1.5; text-align: center; }
 </style>

mobile-uni/src/pages/user/broadcast/index.vue

@@ -194,7 +194,7 @@ onUnload(() => {
 .empty-title { font-size: 17px; font-weight: 900; }
 .message-list { display: grid; gap: 12px; margin-top: 18px; }
 .scope-tabs { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 8px; margin-top: 16px; padding: 4px; border-radius: 14px; background: #f3f4f6; }
-.scope-tab { min-height: 36px; border-radius: 10px; background: transparent; color: var(--muted); font-size: 13px; font-weight: 800; }
+.scope-tab { display: flex; min-height: 36px; align-items: center; justify-content: center; padding: 0; border-radius: 10px; background: transparent; color: var(--muted); font-size: 13px; font-weight: 800; line-height: 1; }
 .scope-tab.active { background: #fff; color: var(--brand); box-shadow: 0 1px 4px rgba(20, 28, 42, .12); }
 .message-card { display: grid; width: 100%; gap: 10px; padding: 16px; color: var(--ink); text-align: left; }
 .message-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
@@ -206,7 +206,7 @@ onUnload(() => {
 .message-tag.related { background: #fff7e8; color: #a76500; }
 .message-time { color: var(--muted); font-size: 12px; }
 .message-title { overflow-wrap: anywhere; font-size: 17px; font-weight: 900; line-height: 1.5; }
-.load-more { width: 100%; min-height: 42px; border: 1px solid #f0a6ac; border-radius: 999px; background: #fff; color: var(--brand); font-size: 14px; font-weight: 800; }
+.load-more { display: flex; width: 100%; min-height: 42px; align-items: center; justify-content: center; padding: 0; border: 1px solid #f0a6ac; border-radius: 999px; background: #fff; color: var(--brand); font-size: 14px; font-weight: 800; line-height: 1; }
 .load-more::after { border: 0; }
 .list-end { display: block; padding: 8px; color: var(--muted); font-size: 12px; text-align: center; }
 </style>

mobile-uni/src/pages/user/practice/index.vue

@@ -392,7 +392,7 @@ import type {
   PracticeTurn,
   PracticeRecord
 } from '@/types/api';
-import { answerDailyDrill, finishPractice, getPracticeAssignments, getPracticeHistory, getPracticePrepCard, startPractice, submitPracticeQuestionFeedback, submitPracticeSatisfaction, submitPracticeTurn } from '@/services/practice';
+import { answerDailyDrill, finishPractice, getPracticeAssignments, getPracticeHistory, getPracticePrepCard, recordPracticeHelp, startPractice, submitPracticeQuestionFeedback, submitPracticeSatisfaction, submitPracticeTurn } from '@/services/practice';
 import { getSelectedPosition, isLoggedIn, rememberLoginRedirect } from '@/services/auth';
 import { searchKnowledge } from '@/services/knowledge';
 import { resetPageScroll } from '@/services/navigation';
@@ -1289,11 +1289,17 @@ const start = async (scenarioId = defaultScenarioId, assignmentId?: number) => {
 const loadHelp = async () => {
   if (helpLoading.value || busy.value) return;
   if (!requireLogin()) return;
+  if (!sessionId.value) {
+    message.value = '请先开始训练后再求助';
+    return;
+  }
   const request = requests.begin('help');
   helpLoading.value = true;
   message.value = '';
   try {
-    const data = await searchKnowledge(`${activeScenarioName.value} SOP 处理要点`);
+    await recordPracticeHelp(sessionId.value, roundIndex.value);
+    if (!requests.isCurrent(request)) return;
+    const data = await searchKnowledge(`${activeScenarioName.value} SOP 处理要点`, positionLabel.value, undefined, undefined, 'practice_help');
     if (!requests.isCurrent(request)) return;
     if (!data.answer) {
       throw new Error('未检索到可用 SOP 提示');

mobile-uni/src/pages/user/sop/index.vue

@@ -628,6 +628,17 @@ const clearBroadcastConsultation = () => {
   clearBroadcastQuestionContext();
 };
 
+// A message consultation is re-authorized on every show. When the page is
+// hidden while that request (or its confirmation dialog) is still pending,
+// invalidate only the in-flight work. Keep the account-bound pending message
+// ID so the next onShow can restart the authorization instead of leaving the
+// composer locked in a stale loading state.
+const cancelPendingBroadcastConsultation = () => {
+  broadcastContextGeneration += 1;
+  broadcastContextLoading.value = false;
+  broadcastContextPrompting.value = false;
+};
+
 const preserveCurrentBroadcastConsultation = () => {
   if (!broadcastContext.value) return;
   saveBroadcastQuestionContext(broadcastContext.value.messageId, currentAccountKey());
@@ -693,12 +704,15 @@ const restoreBroadcastConsultation = async (pageGeneration: number, accountKey:
     return;
   }
 
-  const start = () => void activateBroadcastConsultation(pending, accountKey, pageGeneration);
   if (!conversationStarted.value) {
-    start();
+    // Do not start project selection until the message context has been
+    // resolved. Otherwise the asynchronous handoff can briefly look like an
+    // ordinary empty conversation and incorrectly open the project picker.
+    await activateBroadcastConsultation(pending, accountKey, pageGeneration);
     return;
   }
 
+  const start = () => void activateBroadcastConsultation(pending, accountKey, pageGeneration);
   broadcastContextPrompting.value = true;
   uni.showModal({
     title: '开始新的消息咨询？',
@@ -847,7 +861,8 @@ const loadProjectContext = async () => {
     const identity = await fetchMobileIdentity();
     availableProjects.value = identity.projects || [];
     currentProject.value = reconcileCurrentProject(availableProjects.value);
-    if (!currentProject.value && availableProjects.value.length > 1 && !broadcastContext.value && !broadcastContextPrompting.value) {
+    if (!currentProject.value && availableProjects.value.length > 1
+      && !broadcastContext.value && !broadcastContextLoading.value && !broadcastContextPrompting.value) {
       projectPickerOpen.value = true;
     }
   } catch (error) {
@@ -1477,6 +1492,7 @@ onShow(() => {
 onHide(() => {
   showGeneration += 1;
   candidateRefreshGeneration += 1;
+  cancelPendingBroadcastConsultation();
   speechPlayback.stop();
   composerRef.value?.teardown();
   cancelVoiceTranscription();
@@ -1485,6 +1501,7 @@ onHide(() => {
 
 onUnload(() => {
   showGeneration += 1;
+  cancelPendingBroadcastConsultation();
   releaseMessageResources();
   speechPlayback.destroy();
   composerRef.value?.teardown();

mobile-uni/src/services/knowledge.ts

@@ -83,7 +83,7 @@ export const searchKnowledge = async (
   position = getSelectedPosition(),
   conversation?: KnowledgeConversationState,
   projectCode?: string,
-  source: 'mobile_uni_sop' | 'mobile_uni_voice' = 'mobile_uni_sop',
+  source: 'mobile_uni_sop' | 'mobile_uni_voice' | 'practice_help' = 'mobile_uni_sop',
   broadcastMessageId?: number
 ) => {
   const response = await apiRequest<UnifiedKnowledgeResponse>({

mobile-uni/src/services/practice.ts

@@ -1,5 +1,6 @@
 import type {
   PracticeFinishResponse,
+  PracticeHelpEvent,
   PracticePrepCard,
   PracticeRecord,
   PracticeMistake,
@@ -42,6 +43,14 @@ export const getPracticePrepCard = (scenarioId = defaultScenarioId) =>
     timeout: 15000
   });
 
+export const recordPracticeHelp = (sessionId: string, roundIndex: number) =>
+  apiRequest<PracticeHelpEvent>({
+    url: `/api/train/practice/sessions/${encodeURIComponent(sessionId)}/help`,
+    method: 'POST',
+    data: { roundIndex },
+    timeout: 15000
+  });
+
 export const getPracticeScenarios = (position = getSelectedPosition()) =>
   apiRequest<PracticeScenarioOption[]>({
     url: `/api/train/practice/scenarios?position=${encodeURIComponent(position || '生活顾问')}`,

mobile-uni/src/services/speech.ts

@@ -4,12 +4,15 @@ import type { SpeechCapture } from './speech-capture';
 
 const audioExtensions = ['.mp3', '.wav', '.m4a', '.webm', '.aac', '.ogg'];
 
-export const MENTOR_VOICE_PROFILE: SpeechVoiceProfile = { role: 'mentor', emotion: 'warm', speed: 0.88 };
-export const INTERVIEWER_VOICE_PROFILE: SpeechVoiceProfile = { role: 'interviewer', emotion: 'professional', speed: 0.96 };
-export const customerVoiceProfile = (emotion = 0): SpeechVoiceProfile => {
-  if (emotion >= 80) return { role: 'customer', emotion: 'intense', speed: 1.12 };
-  if (emotion >= 70) return { role: 'customer', emotion: 'serious', speed: 1.04 };
-  return { role: 'customer', emotion: 'calm', speed: 0.98 };
+export const MENTOR_VOICE_PROFILE: SpeechVoiceProfile = { role: 'mentor', emotion: 'warm', speed: 0.88, dialect: 'mandarin' };
+export const INTERVIEWER_VOICE_PROFILE: SpeechVoiceProfile = { role: 'interviewer', emotion: 'professional', speed: 0.96, dialect: 'mandarin' };
+export const customerVoiceProfile = (
+  emotion = 0,
+  dialect: SpeechVoiceProfile['dialect'] = 'mandarin'
+): SpeechVoiceProfile => {
+  if (emotion >= 80) return { role: 'customer', emotion: 'intense', speed: 1.12, dialect };
+  if (emotion >= 70) return { role: 'customer', emotion: 'serious', speed: 1.04, dialect };
+  return { role: 'customer', emotion: 'calm', speed: 0.98, dialect };
 };
 
 // OSS 编号是雪花 ID，超出 JS 安全整数范围，必须按字符串透传，禁止 Number() 强转。
@@ -113,6 +116,12 @@ export interface SpeechPlaybackSnapshot {
   status: SpeechPlaybackStatus;
 }
 
+const browserDialectLanguage = (dialect: SpeechVoiceProfile['dialect']) => {
+  if (dialect === 'cantonese') return 'zh-HK';
+  if (dialect === 'sichuanese') return '';
+  return 'zh-CN';
+};
+
 export const createSpeechPlaybackController = (
   onState: (snapshot: SpeechPlaybackSnapshot) => void,
   onError: (message: string) => void,
@@ -150,15 +159,20 @@ export const createSpeechPlaybackController = (
     value: string,
     currentGeneration: number,
     profile?: SpeechVoiceProfile
-  ) => {
+  ): { played: boolean; message?: string } => {
     if (
       typeof window === 'undefined'
       || !window.speechSynthesis
       || typeof window.SpeechSynthesisUtterance !== 'function'
-    ) return false;
+    ) return { played: false };
+
+    const lang = browserDialectLanguage(profile?.dialect);
+    if (!lang) {
+      return { played: false, message: '当前设备语音不支持四川话，请使用服务端语音或文字查看' };
+    }
 
     const utterance = new window.SpeechSynthesisUtterance(value.slice(0, 600));
-    utterance.lang = 'zh-CN';
+    utterance.lang = lang;
     utterance.rate = profile?.speed || 0.95;
     utterance.pitch = profile?.role === 'mentor' ? 1.06 : profile?.role === 'customer' ? 1.05 : 1;
     utterance.onend = () => {
@@ -172,7 +186,7 @@ export const createSpeechPlaybackController = (
     browserUtterance = utterance;
     publish(key, 'playing');
     window.speechSynthesis.speak(utterance);
-    return true;
+    return { played: true };
   };
 
   const playAudioSource = (key: string, source: string, cacheKey: string, currentGeneration: number) => {
@@ -231,9 +245,10 @@ export const createSpeechPlaybackController = (
       playAudioSource(key, source, sourceKey, currentGeneration);
     } catch (error) {
       if (currentGeneration !== generation) return;
-      if (playWithBrowserSpeech(key, value, currentGeneration, profile)) return;
+      const browserFallback = playWithBrowserSpeech(key, value, currentGeneration, profile);
+      if (browserFallback.played) return;
       stop();
-      onError(error instanceof Error ? error.message : '语音生成失败');
+      onError(browserFallback.message || (error instanceof Error ? error.message : '语音生成失败'));
     }
   };
 

mobile-uni/src/types/api.ts

@@ -38,6 +38,7 @@ export interface SpeechVoiceProfile {
   voice?: string;
   speed?: number;
   emotion?: 'warm' | 'professional' | 'serious' | 'intense' | 'calm';
+  dialect?: 'mandarin' | 'cantonese' | 'sichuanese';
 }
 
 export interface ToolItem {
@@ -467,6 +468,13 @@ export interface PracticePrepCard {
   promptVersion: string;
 }
 
+export interface PracticeHelpEvent {
+  sessionId: string;
+  scenarioId: string;
+  roundIndex: number;
+  recordedAt: string;
+}
+
 export interface PracticeTurnResponse {
   customerText: string;
   customerAudioUrl?: string;

mobile-uni/tests/ask-memory.test.mjs

@@ -92,6 +92,11 @@ test('消息咨询只以消息 ID 作为受控上下文，并让每轮文字或
 test('消息咨询会新开会话，隐藏媒体和数据工具，并在撤回时清空对话', async () => {
   const page = await read('../src/pages/user/sop/index.vue');
 
+  assert.match(page, /if \(!conversationStarted\.value\) \{\s*\/\/ Do not start project selection[\s\S]*await activateBroadcastConsultation\(pending, accountKey, pageGeneration\);/);
+  assert.match(page, /!broadcastContext\.value && !broadcastContextLoading\.value && !broadcastContextPrompting\.value/);
+  assert.match(page, /const cancelPendingBroadcastConsultation = \(\) => \{\s*broadcastContextGeneration \+= 1;\s*broadcastContextLoading\.value = false;\s*broadcastContextPrompting\.value = false;/);
+  assert.match(page, /onHide\(\(\) => \{\s*showGeneration \+= 1;\s*candidateRefreshGeneration \+= 1;\s*cancelPendingBroadcastConsultation\(\);/);
+  assert.match(page, /onUnload\(\(\) => \{\s*showGeneration \+= 1;\s*cancelPendingBroadcastConsultation\(\);/);
   assert.match(page, /error\.statusCode === 404 \|\| error\.bizCode === 404/);
   assert.match(page, /const pending = readBroadcastQuestionContext\(accountKey\);\s*if \(!pending\) \{\s*if \(broadcastContext\.value\) \{\s*clearBroadcastConsultation\(\);\s*resetConversation\(false\);/);
   assert.match(page, /const startNewConversation = \(\) => \{\s*clearBroadcastConsultation\(\);\s*resetConversation\(true\);/);

mobile-uni/tests/broadcast.test.mjs

@@ -4,6 +4,17 @@ import test from 'node:test';
 
 const read = (path) => readFile(new URL(path, import.meta.url), 'utf8');
 
+const centeredButtonRule = (source, selector) => {
+  const rule = source.match(new RegExp(`\\.${selector}\\s*\\{([^}]*)\\}`))?.[1] || '';
+
+  assert.ok(rule, `missing .${selector} style rule`);
+  assert.match(rule, /display:\s*flex/);
+  assert.match(rule, /align-items:\s*center/);
+  assert.match(rule, /justify-content:\s*center/);
+  assert.match(rule, /padding:\s*0(?:;|\s)/);
+  assert.match(rule, /line-height:\s*1(?:;|\s)/);
+};
+
 test('银城大喇叭仅使用认证后的真实广播接口', async () => {
   const service = await read('../src/services/broadcast.ts');
 
@@ -74,3 +85,18 @@ test('消息详情只交接短期且账号绑定的消息 ID，再进入问模
   assert.match(service, /context\.accountKey !== accountKey \|\| context\.expiresAt <= now/);
   assert.match(service, /clearBroadcastQuestionContext\(\)/);
 });
+
+test('M0/M1 的短文本操作控件始终在可点击区域内居中', async () => {
+  const [base, list, detail, ask] = await Promise.all([
+    read('../src/styles/base.css'),
+    read('../src/pages/user/broadcast/index.vue'),
+    read('../src/pages/user/broadcast/detail.vue'),
+    read('../src/pages/user/sop/index.vue')
+  ]);
+
+  assert.match(base, /\.primary-button,\s*\.secondary-button,\s*\.ghost-button\s*\{[^}]*display:\s*flex[^}]*align-items:\s*center[^}]*justify-content:\s*center/);
+  centeredButtonRule(list, 'scope-tab');
+  centeredButtonRule(list, 'load-more');
+  centeredButtonRule(detail, 'ask-message-button');
+  centeredButtonRule(ask, 'broadcast-context-action');
+});

mobile-uni/tests/mobile-user-pages.test.mjs

@@ -42,6 +42,32 @@ test('训练页提交失败会回滚本次乐观追加的对话', async () => {
   assert.match(source, /uni\.showToast\(\{ title: message\.value \|\| '提交失败', icon: 'none'/);
 });
 
+test('训练求助先留存会话事件，再以 practice_help 来源检索 SOP', async () => {
+  const [practicePage, practiceService, knowledgeService] = await Promise.all([
+    pageSource('../src/pages/user/practice/index.vue'),
+    pageSource('../src/services/practice.ts'),
+    pageSource('../src/services/knowledge.ts')
+  ]);
+
+  assert.match(practiceService, /sessions\/\$\{encodeURIComponent\(sessionId\)\}\/help/);
+  assert.match(practicePage, /await recordPracticeHelp\(sessionId\.value, roundIndex\.value\)/);
+  assert.match(practicePage, /'practice_help'/);
+  assert.match(knowledgeService, /'practice_help'/);
+});
+
+test('语音 profile 透传方言枚举，并保持普通话默认值', async () => {
+  const [apiTypes, speechService] = await Promise.all([
+    pageSource('../src/types/api.ts'),
+    pageSource('../src/services/speech.ts')
+  ]);
+
+  assert.match(apiTypes, /dialect\?: 'mandarin' \| 'cantonese' \| 'sichuanese'/);
+  assert.match(speechService, /dialect: 'mandarin'/);
+  assert.match(speechService, /customerVoiceProfile = \([\s\S]*?dialect:/);
+  assert.match(speechService, /dialect === 'cantonese'.*'zh-HK'/);
+  assert.match(speechService, /dialect === 'sichuanese'[\s\S]*?当前设备语音不支持四川话/);
+});
+
 test('训练结果回到顶部，SOP 答案生成后定位到回答区', async () => {
   const [practiceSource, sopSource, navigationSource] = await Promise.all([
     pageSource('../src/pages/user/practice/index.vue'),
@@ -99,6 +125,15 @@ test('登录页按高保真原型保留品牌结构和紧凑验证码行', async
   assert.doesNotMatch(source, /grid-template-columns:\s*1fr;[\s\S]*?\.code-button/);
 });
 
+test('移动端短信登录不再让客户端选择租户', async () => {
+  const source = await pageSource('../src/pages/auth/login/index.vue');
+  const loginRequest = source.match(/url: '\/auth\/mobile\/sms-login',[\s\S]*?auth: false/)?.[0] || '';
+
+  assert.match(loginRequest, /phonenumber: value/);
+  assert.match(loginRequest, /smsCode: formData\.smsCode\.trim\(\)/);
+  assert.doesNotMatch(loginRequest, /tenantId:/);
+});
+
 test('共享视觉基座包含员工端主色和卡片圆角 token', async () => {
   const source = await pageSource('../src/styles/base.css');