fix(mobile): require employee position before user flow

2026-07-09 17:09:26 +08:00
parent 8b92a7e9ac
commit 8f73cb0c84
13 changed files with 473 additions and 33 deletions
@@ -4,18 +4,97 @@ export const tokenKey = 'aihr_mobile_access_token';
 export const clientIdKey = 'aihr_mobile_client_id';
 export const phoneKey = 'aihr_mobile_phone';
 export const loginRedirectKey = 'aihr_mobile_login_redirect';
+export const positionKey = 'aihr_mobile_position';
 export const phonePattern = /^1[3-9]\d{9}$/;

+export const userPositionOptions = ['生活顾问', '保安', '保洁', '保修', '客服'] as const;
+
+export type UserPosition = typeof userPositionOptions[number];
+
+export interface UserPositionProfile {
+  value: UserPosition;
+  heroTitle: string;
+  quickQuestions: string[];
+  tip: string;
+}
+
 export interface AuthState {
  token: string;
  clientId: string;
  phone: string;
+  position: UserPosition | '';
 }

+const positionProfiles: Record<UserPosition, UserPositionProfile> = {
+  生活顾问: {
+    value: '生活顾问',
+    heroTitle: '客服管家',
+    quickQuestions: ['催费话术', '投诉应对', '收费标准'],
+    tip: '今日小贴士：催费沟通先共情，再说明，再给方案。'
+  },
+  保安: {
+    value: '保安',
+    heroTitle: '秩序岗',
+    quickQuestions: ['门岗核验', '巡逻异常', '车辆指引'],
+    tip: '今日小贴士：异常先确认人车物，再登记，再同步主管。'
+  },
+  保洁: {
+    value: '保洁',
+    heroTitle: '环境岗',
+    quickQuestions: ['公区清洁', '垃圾分类', '消杀标准'],
+    tip: '今日小贴士：高频区域先看地面、扶手、电梯按钮。'
+  },
+  保修: {
+    value: '保修',
+    heroTitle: '工程维修',
+    quickQuestions: ['报修接单', '上门话术', '安全检查'],
+    tip: '今日小贴士：上门前确认故障、工具、预约时间。'
+  },
+  客服: {
+    value: '客服',
+    heroTitle: '服务前台',
+    quickQuestions: ['来访接待', '投诉登记', '工单跟进'],
+    tip: '今日小贴士：复杂诉求先复述确认，再记录责任人与时限。'
+  }
+};
+
+const cleanText = (value: unknown) => String(value || '').trim();
+
+export const normalizePosition = (value: unknown): UserPosition | '' => {
+  const text = cleanText(value);
+  if (!text) return '';
+  if (text.includes('生活顾问') || text.includes('客服管家') || text.includes('物业管家') || text.includes('管家')) {
+    return '生活顾问';
+  }
+  if (text.includes('保安') || text.includes('秩序') || text.includes('安保')) return '保安';
+  if (text.includes('保洁') || text.includes('环境')) return '保洁';
+  if (text.includes('保修') || text.includes('维修') || text.includes('工程')) return '保修';
+  if (text.includes('客服') || text.includes('前台')) return '客服';
+  return (userPositionOptions as readonly string[]).includes(text) ? (text as UserPosition) : '';
+};
+
+export const hasSelectedPosition = () => Boolean(normalizePosition(uni.getStorageSync(positionKey)));
+
+export const getSelectedPosition = (): UserPosition =>
+  normalizePosition(uni.getStorageSync(positionKey)) || '生活顾问';
+
+export const getPositionProfile = (position: unknown) =>
+  positionProfiles[normalizePosition(position) || '生活顾问'];
+
+export const getSelectedPositionProfile = () => getPositionProfile(getSelectedPosition());
+
+export const saveSelectedPosition = (position: unknown) => {
+  const normalized = normalizePosition(position);
+  if (!normalized) return '';
+  uni.setStorageSync(positionKey, normalized);
+  return normalized;
+};
+
 export const getAuth = (): AuthState => ({
  token: uni.getStorageSync(tokenKey) || '',
  clientId: uni.getStorageSync(clientIdKey) || '',
-  phone: uni.getStorageSync(phoneKey) || ''
+  phone: uni.getStorageSync(phoneKey) || '',
+  position: normalizePosition(uni.getStorageSync(positionKey))
 });

 export const isLoggedIn = () => {
@@ -24,6 +103,10 @@ export const isLoggedIn = () => {
 };

 export const saveAuth = (result: LoginResult, phone: string) => {
+  const previousPhone = uni.getStorageSync(phoneKey) || '';
+  if (previousPhone && previousPhone !== phone) {
+    uni.removeStorageSync(positionKey);
+  }
  uni.setStorageSync(tokenKey, result.access_token);
  uni.setStorageSync(clientIdKey, result.client_id);
  uni.setStorageSync(phoneKey, phone);
@@ -33,6 +116,7 @@ export const clearAuth = () => {
  uni.removeStorageSync(tokenKey);
  uni.removeStorageSync(clientIdKey);
  uni.removeStorageSync(phoneKey);
+  uni.removeStorageSync(positionKey);
  uni.removeStorageSync(loginRedirectKey);
 };

@@ -5,6 +5,7 @@ import type {
  SummaryCardResponse
 } from '@/types/api';
 import { apiRequest } from './api';
+import { getSelectedPosition } from './auth';

 type RawKnowledgeSnippet = KnowledgeSnippet & {
  title?: string;
@@ -24,6 +25,7 @@ export const searchKnowledge = async (queryText: string) => {
    data: {
      queryText,
      category: 'sop',
+      position: getSelectedPosition(),
      limit: 5
    },
    timeout: 30000
@@ -47,7 +49,7 @@ export const submitAnswerFeedback = (params: {
      fragmentIds: params.fragmentIds,
      verdict: params.verdict,
      category: 'sop',
-      position: '生活顾问',
+      position: getSelectedPosition(),
      source: 'mobile_uni_sop'
    },
    timeout: 15000
@@ -0,0 +1,58 @@
+import type { OrgSnapshotResponse } from '@/types/api';
+import { apiRequest } from './api';
+import {
+  getAuth,
+  hasSelectedPosition,
+  normalizePosition,
+  saveSelectedPosition,
+  type UserPosition
+} from './auth';
+
+export const userTabPages = new Set([
+  '/pages/user/today/index',
+  '/pages/user/practice/index',
+  '/pages/user/sop/index',
+  '/pages/user/profile/index'
+]);
+
+export const isUserRoute = (url: string) => url.startsWith('/pages/user/');
+
+export const positionSetupUrl = (redirect: string) =>
+  `/pages/auth/position/index?redirect=${encodeURIComponent(redirect || '/pages/user/today/index')}`;
+
+export const goToMobileTarget = (url: string) => {
+  if (userTabPages.has(url)) {
+    uni.switchTab({ url });
+    return;
+  }
+  uni.redirectTo({ url });
+};
+
+export const hydratePositionFromOrg = async (phone = getAuth().phone): Promise<UserPosition | ''> => {
+  const keyword = phone.trim();
+  if (!keyword) return '';
+  try {
+    const snapshot = await apiRequest<OrgSnapshotResponse>({
+      url: `/api/aihr/org/snapshot?keyword=${encodeURIComponent(keyword)}&status=active&pageSize=1`,
+      method: 'GET',
+      timeout: 15000
+    });
+    const officialPosition = snapshot.rows?.[0]?.positionName || '';
+    return saveSelectedPosition(officialPosition);
+  } catch {
+    return '';
+  }
+};
+
+export const nextUserRouteAfterLogin = async (redirect: string) => {
+  if (!isUserRoute(redirect) || hasSelectedPosition()) return redirect;
+  const officialPosition = await hydratePositionFromOrg();
+  return normalizePosition(officialPosition) ? redirect : positionSetupUrl(redirect);
+};
+
+export const ensureEmployeePosition = async (redirect: string) => {
+  const nextRoute = await nextUserRouteAfterLogin(redirect);
+  if (nextRoute === redirect) return true;
+  uni.navigateTo({ url: nextRoute });
+  return false;
+};
@@ -14,7 +14,7 @@ import type {
  PromotionEvidence
 } from '@/types/api';
 import { apiRequest } from './api';
-import { getAuth } from './auth';
+import { getAuth, getSelectedPosition } from './auth';

 const defaultScenarioId = 'complaint-water';

@@ -40,6 +40,7 @@ export const startPractice = (scenarioId = defaultScenarioId, assignmentId?: num
    data: {
      extPartyId: currentExtPartyId(),
      scenarioId,
+      position: getSelectedPosition(),
      mode: 'mobile',
      assignmentId
    },